Don’t Miss Important Emails — How to Add Emails to Your Safe Sender List
May 16, 2025
How to ensure you don't miss important emails
Are important emails going to your spam folder? You’re not alone. Email providers like Gmail, Outlook, and Yahoo try to filter out junk — but sometimes, they block messages you actually want, like appointment reminders, invoices, or service updates.
To make sure you never miss a message, just add the company domain(s) to your safe sender list (also called a whitelist). For example, our domains are
capcity.tech.
Add The Domain:
@topcity.tech
Here’s How to Do It:
Gmail (Google Mail)
- Open Gmail
- Click the gear icon → “See all settings”
- Go to the Filters and Blocked Addresses tab
- Click Create a new filter
- In the “From” field, type:
@topcity.tech - Click Create filter
- Check Never send it to Spam
- Click Create filter again
Outlook (Microsoft)
- Go to Outlook.com
- Click the gear icon → “View all Outlook settings”
- Go to Mail → Junk email
- Under Safe senders and domains, click Add
- Type
topcity.techand click Enter - Click Save
Yahoo Mail
- Click the Settings gear → More Settings
- Go to Filters → Add new filters
- Name it “Top City Tech”
- Set “From” contains
@topcity.tech - Choose folder: Inbox
- Click Save
Still not seeing emails in your inbox?
Check your Spam or Promotions folder and drag any missed messages into your Inbox — your provider will learn it's safe.
Need help? Call or message us — we’ll walk you through it.
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